Support

We are here to help

From account setup to collaboration workflows, our team supports creators every step of the way.

Email support

Write to support@creo.app. We respond within 1 business day.

Email support

Guides & onboarding

Explore step-by-step guidance for portfolios, projects, and client collaboration.

Request onboarding

Report a concern

See abuse, policy, or safety issues? Tell us immediately.

Report a concern

Quick troubleshooting

  • Clear your browser cache if updates do not appear immediately.
  • Check your profile settings for visibility or privacy restrictions.
  • Ensure collaborators are invited with the correct email address.
  • For billing issues, contact billing@creo.app with your account email.